Frequently Asked Questions
Everything you need to know about shopping with Shrine Solutions
What are your standard shipping times?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
Shrine Solutions accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
Do you offer a warranty on your products?
Yes, all products purchased through Shrine Solutions come with a standard 1-year manufacturer warranty against defects in materials and workmanship.
Can I modify or cancel my order after it's been placed?
Orders can be modified or cancelled within 2 hours of placement. After this window, the order has likely entered our fulfillment process and cannot be changed.